Terms of Service and Privacy Policy

Effective Date: 5th May 2025

Welcome to Maistro ("we", "our", or "us"). We provide a platform combining AI-powered content creation tools and LinkedIn-based lead generation services. By using our services, you agree to the following Terms of Service and Privacy Policy, which together form a binding legal agreement.

1. Acceptance of Terms

By accessing or using our platform, you agree to be bound by these terms. If you do not agree, do not use our services.

2. Our Services

We offer:

AI-driven tools to help users create and schedule contentLead generation support via LinkedIn-based outreach and automation

You are solely responsible for ensuring your use of our services complies with LinkedIn's Terms of Service and all relevant laws.Platform Disclaimer: We are not affiliated with or endorsed by LinkedIn. LinkedIn is a third-party platform with its own terms and policies. We do not control and are not responsible for any actions LinkedIn takes on your account, including suspensions, limitations, or content restrictions.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

4. User Conduct

You agree not to:

Use bots or automation in ways not permitted by LinkedInImpersonate others or use fake profilesSend unsolicited or unlawful messages (spam)Reverse-engineer, tamper with, or misuse our services

You must ensure your use of our services complies with industry-specific regulations applicable to your business, including advertising, data protection, and professional conduct rules.Violation of these rules may result in immediate termination of your account.

5. Fees and Billing

Our services are provided on a subscription basis. Fees are billed in advance and are non-refundable. You are responsible for keeping your payment details up to date. Failure to pay may result in service suspension or termination.

6. Trial Periods

We may offer free trials at our discretion. After a trial, your subscription will automatically renew unless cancelled before the trial ends.

7. Termination

We reserve the right to suspend or terminate your account for any breach of these terms or misuse of our services. We also reserve the right to discontinue the service or modify it at any time.

8. Data Collection and Use

We collect the following types of data:

Personal details (name, email, billing info)Usage data (interactions with our platform)LinkedIn activity data (if applicable)

This data is used to deliver and improve our services, comply with legal obligations, and communicate with you.

9. Cookies and Tracking

We use cookies and similar tracking technologies to personalise your experience and analyse usage. You may control cookie settings through your browser.

10. Data Sharing and Third Parties

We may share your data with:

Payment processors, Analytics providers, CRM or marketing platforms

All third parties are required to respect your data and use it only for the intended purpose.

11. Your Rights

If you are located in the UK, EU, or other regions with data protection laws, you may have the right to:

Access, correct, or delete your data, object to or restrict processing, lodge complaints with a supervisory authority

To exercise these rights, contact us at [email protected] 

12. Disclaimer and Limitation of Liability

Our platform is provided "as is" without warranties of any kind. We do not guarantee results from using our services. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages. You acknowledge that content or messaging generated or scheduled via our platform is your responsibility to review before publishing. We are not liable for any reputational damage, client loss, or business interruption resulting from its use. You are responsible for reviewing and approving any content or messaging sent via your LinkedIn account. By using our services, you authorise us to act on your behalf within the agreed scope. You acknowledge that any outcomes—including responses, rejections, or complaints—are the result of your authorised use.We do not guarantee any specific business outcomes, including the number or quality of leads, meetings booked, or sales generated.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of your use of our services, violation of these terms, or breach of any laws or third-party rights.

14. Intellectual Property

All original content created for you through our platform belongs to you upon full payment. We retain all rights to the underlying software, tools, and processes used to deliver these services.

15. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes, but it is your responsibility to review the terms periodically.

16. Contact

For any questions or legal inquiries, contact us at: [email protected] 

Thank you for choosing Maistro